Shipping & Returns

Track order

Within 1-3 working days of purchasing a product, you will receive a shipping notification e-mail with your Kashka’s tracking information
(note: this is a separate e-mail from your order confirmation e-mail!). If you have not received this information after 3 business day (M-F), reach out to info@kashkaretail.com.

Delivery Policy

We offer FREE Shipping on every Shawls / Scarves to any destination within the U.K or Internationally

By Air

3-5 days within United Kingdom, 5-10 days all over Europe and 7-15 days rest of the world after placing order. These days are counted based on working days, no sundays and bank holidays are included.
Pls. note if the the gross weight of the packet will be more than 2 kilograms then we might split it into 2 or 3 packets as per your order
Please allow an extra 5 working days for delivery to any destination at the rush times like Christmas, New Year and Easter

Royal Mail 1st class Signed For

1st Class signed for : £2 extra for the delivery in UK and £4 extra throughout the world

3-5 days within United Kingdom, 5-10 days all over Europe and 7-15 days rest of the world after placing order. These days are counted based on working days, no sundays and bank holidays are included.
Pls. note if the the gross weight of the packet will be more than 2 kilograms then we might split it into 2 or 3 packets as per your order
Please allow an extra 5 working days for delivery to any destination at the rush times like Christmas, New Year and Easter

Return Policy

Buyer is responsible for the return postage. The item should be well packed and in it’s original packaging. The refund time is 14 days after receiving the item.

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